ATX
Help - How to setup ATX case and
power supply.
Basic
Hardware - Information on your computer's hardware, and an excellent
'how to' section on topics from formatting your hard drive to installing a
new motherboard.
Central
Processing Unit - An online resource to the understanding of how a
central processing unit in a computer works.
Clickx3
- Helping you get certified for MCSE, MCP, CNE, CNA, A+, CCNA. Includes:
test information, self tests and a free hardware troubleshooter.
Computer
Hope - Free computer technical support help on anything dealing with
computers.
Computers
of Tomorrow - Hardware and software information to help prevent lockups
and improve overall system performance.
2CPU.com
- How-tos cover topics such as dual cpu systems, Linux, Unix, NT and
networking solutions.
CSU
Computer Competence - Easy to understand click-through tutorials
designed to instruct the beginner in computer fundamentals.
Cyberwalker
- A computer advice site featuring hundreds of help columns, how-tos, faqs,
and reviews.
Hardware
Guide - Information on computer hardware and components.
HardwareCentral
- Quality hardware information including advice on optimization,
troubleshooting, feature articles, benchmarks, news and reviews.
Help-Site
Computer Manuals - Contains links to hundreds of computer related
documents and sites. A comprehensive listing of FAQ lists, tutorials,
manuals pertainign to computers. This is not a free-for-all site, only
useful sites and documents are added.
Home
PC Network - Tutorials and forums designed to help the user build and
maintain their own small computer network at home.
IDG.net
- Computer technology resource provides tips and how-to's.
Karbo's
PC Hardware Guide - An illustrated guide to PC hardware. Understand the
basic architecture of CPUs, buses, drives, and countless other computer
components.
PC 911
- Easy to follow tutorials, tips, tricks, and tweaks to understand your PC
better and get more out of it.
PC
ComputerNotes - Computer hardware tutorials for the beginning computer
geek. Including tips, tricks and review questions on your computer's
hardware and operating system.
PC Guide
- Comprehensive PC hardware reference, troubleshooting, optimization and
procedures. Over 500,000 words of original material.
PC
Tweaks - Contains how to's and guides on: 3d cards, multiplayer modem
setup, modem, bios, harddrive, ram, sound, internet, voodoo3, 4 and 5,
cd-rom and downloads.
Pure
Performance - Step by step instructions teach you how to fine tune your
computer's performance using configuration utilities available with the
Windows operating system.
Smart
Computing - Tutorials, articles, how-tos, tips and advice in plain
english.
TheCyberprice
- Computer tutorials, troubleshooting tips, driver updates and world news.
Troubleshooting
MicroComputers - Informational articles and links to help you
troubleshoot some of the problems that may be affecting your system.
UncaMilty.com
- Articles and personal reviews on motherboards, CPUs and upgrading.
amberCat
Help Desk - Software for internal and external help desks, customer
service, and facilities management, with automated workflow and SLA
management.
Applied
Innovation Management - Provides adaptable web based enterprise systems
that can be both used out-of-the-box as well as customized to an individual
need.
Auratech
Software - Australian based company that provides the Client Integrated
Support System.
Avante
Solutions - Offers the HEAT software package for help desks.
Avensoft
- Web based help desk software to help track help desk tickets, software
bugs, product defects, customer problems, incidents and issues. Free trial
can be downloaded.
Axios
Systems - Developers of Assyst Enterprise, an integrated Help Desk and
IT Service Management Solution.
Blue Flag
Technologies Ltd - U.K. based company providing customer relationship
management solutions including helpdesk, call centre and complaints
management.
Blue Ocean
Help Desk Software - Track-It! is a fully scalable and web-enabled
computer management system with integrated software modules for Help Desk,
Inventory, LAN/PC Audit, Remote Control, Reporting, more. Free demo.
Bynari
- Linux-based freeware help desk software called Job Control System (JCS).
Chameleonware
Inc. - Lotus Notes 3C-Support Desk for supporting internal and external
call centers. Reports and manages incident tickets.
Coral
Sea Software - SysMan is a full-featured IT helpdesk & facilities
management system for organizations that need a proven cost-effective
helpdesk software package that works "out of the box."
DKSystems
Online - Develops enterprise-wide help desk and asset management
software.
Easy
Access Help Desk - Offers a help desk software application for
businesses, software support and call center solutions.
FirsTrack
- An Internet-based customer support management service.
FootPrints
- A web-based helpdesk software from Unipress that gives you everything you
need to effectively manage and improve the efficiency of your small to
midsize helpdesk.
Free Desk
- A Visual Basic Script, Active Server Pages (ASP) call management/help desk
web application.
Gemini
Help Desk Software - U.K. based company offering Gemini helpdesk, a
comprehensive and functional solution for your helpdesk and call centre
environment.
Green
Computer Systems - Allows efficient operation of a help desk service to
record, manage and solve user problems.
Help
Desk CTS - Software by Macara Systems to keep track of incoming calls,
work performed, problem hardware, resolutions and by who. Comes equipped
with several management reports.
Help
Desk Interface - A productivity tool for use by help desk analysts,
application developers, data center operations or any other department.
Help Desk
Software and Resources - A collection of help desk software, comparison
charts, reviews, discussion forums, and solutions for customer service.
HelpDesk
Expert - Help desk and customer support software featuring web-based
call tracking, asset management and contact management systems.
HelpDeskPro
- Customer support software to aid any business.
HelpSTAR
- Help desk software that provides call tracking, knowledge base and
management reporting.
HelpTrac
- Complete help desk and customer support system that tracks problems and
solutions, prioritizes tasks, and analyzes technician efficiency.
Hostedware
- Affordable web-based help desk application and database.
House
on the Hill Software - Help desk software for call logging, auditing,
knowledge base, internet call tracking.
Icommunicate
- A web-enabled customer service application that provides—customer
self-service access to your knowledge base, case tracking, management of
on-line help requests.
Information
Resource Manager - Web-based tool allowing IT departments to keep a
database of computers and software and track problems and repair history.
Infra
Corporation - Help desk and change management (web-enabled) software
used by government and corporations around the world.
Kemma
Software - Bridge 99 is a versatile and scalable help desk and tracking
software used to track calls, problems or software bugs/defects.
Langley
Computer Services - U.K. based company offersHelp+ Helpdesk Software for
Windows 95 and Windows NT.
LBE
Helpdesk - Helpdesk systems to suit every business. Run on your desktop
or the web. Integrate with e-mail to keep everyone informed.
Liberum Help
Desk - Free, web based help desk software written in ASP. Offers email
notification and reporting features.
MacsDesign
- Web-based help desk system powered by FileMaker Pro and the Lasso 3.5 Web
Data Engine from Blue World Communications.
Manage-IT!
Help Desk - Affords the user the ability to track and diagnose trouble
tickets, generate reports, interface with email software, ODBC-compliant
databases and much more.
Micro
Outsource - An application service provider offering internal IS help
desk software and asset management for mid-size companies to organize,
schedule and track requests and resources.
NetKeeper
- A leading provider of help desk, CRM, call center and network management
software solutions for the LAN /WAN and Internet.
NetSolve
Enterprise Solutions - Web browser-based help center software with
automatic escalations, knowledge base and fault tracking.
PC
Rescue - Help desk/service ticket solution for IT professionals.
PRD
Software - Provides HelpMaster Pro help desk software to log, track and
resolve support issues for windows 9x/NT
ProjecTrak
- Lotus Notes, Domino, and Internet software help desk application,
specifically designed for IT call management.
psiSoft
- A U.K. based company offering Track-IT!, a scalable help desk system.
Pytheas
- Design, development and sale of asset management, help desk and inventory
software.
Remedy
Corporation - Help desk, asset and change management, and service level
agreement applications are adaptable solutions to operations management
needs.
RHESolution
- Software utilizing ASP technology, and providing full help desk
functionality.
RightNow
Technologies - Automate online technical support, customer service, and
knowledge building for Web-connected businesses and organizations.
royalblue
FrontOffice - HelpDesk, SupportCenter, ChangeManager and rostrvm. A full
suite of complementary help desk products with Windows and HTML versions.
ScorpioSoft
- Virtual Help Desk is a 100% web based application that allows a company to
manage their internal and external users, development(engineering) and QA
team with one integrated application.
SDS
HelpDesk Solutions - Provides incident logging and tracking, profiles,
contract and warranty management, time tracking, knowledge base, search and
reporting capabilities.
Seapine
- TestTrack defect tracking and issue management software, servers for
Windows and Macintosh, clients for Win, Mac, Web and Unix/Linux.
Downloadable evaluations.
Serio
- Provides solutions for help desks, call tracking, asset management,
knowledgebase and more.
ServiceWare
- Internet-based, knowledge-driven solutions that map to any business need
in the customer-focused enterprise.
sitehelpdesk
- U.K. based company providing browser based helpdesk solutions.
Soffront
- Offers fully web-enabled and fully customizable helpdesk software.
Softopia
- Offers iTrack, is a support tool used to track and resolve support calls,
e-mails and user inquiries. Includes a Windows client and a web interface.
SophieSoftware
- A complete fault logging and tracking database solution for the IT
helpdesk. Evaluation version available for download.
SupportAbility
- Web-based data acquisition tool that complements existing helpdesk
software by gathering complete and accurate hardware and software
configurations from PCs.
TeamShare
- Develops 100% web-based customer support software solution.
TelePlaza
- Customer service and help desk software and resources for improving
support center performance.
Track-Man
Help Desk Software - Provides help desk automation software which
includes problem tracking, inventory and reporting features.
TrackWise
- A fully-integrated and extremely customizable tracking system used for
managing problem reports, bugs/defects, change requests, customer
complaints, and corrective action items.
Upfront
Solutions and Support - Develops application platforms that combine
Internet technology with existing call centre infrastructure to deliver
complete Internet customer service solutions.
Uptrends
Management Software - Help Desk software (service automation), sales and
marketing automation, contact management and custom programming solutions
have been our specialties since 1989.
WonderDesk
- Organize and track support e-mail calls with help desk software.
XData -
Italian software house offering xDesk help desk application.